FAQs

We have compiled a list of questions we receive from our customers.

■FAQ regarding consulting business

■General consulting related questions

Yes, it is possible to lease the ion chromatograph equipment we handle.

For more information, please contact our office orContact formPlease contact us.

Yes, please leave it to me.We will conduct a demonstration using the equipment you wish to install at your desired date and time.

You can also set up an online interview where you can ask questions directly to the manufacturer, and watch how to use the product in the online training videos we have prepared for customers who have installed the product to learn how to use it.

For more information, please contact our office orContact formPlease contact us.

Yes, we also accept collection of equipment that becomes unnecessary at the same time as installation.

During the meeting at the time of installation, please tell our staff the details of the specifications and condition of the equipment you wish to collect.

For more information,Contact formPlease feel free to contact us.

Yes, we offer technology tailored to your convenience, such as online training where you can watch training videos and learn operating and analysis methods at your own time, and online training where you can receive lectures on operating methods directly from manufacturer engineers. We provide training.

For more information,Contact formPlease feel free to contact us.

Depending on the device you use, the device itself comes with a 3-5 year warranty depending on the manufacturer.We will also replace parts if necessary.

For more information,Contact formPlease feel free to contact us.

■Questions related to consumables and options

Is possible.For more information,Contact formPlease feel free to contact us.

■Advanced expert consulting related

Yes, as a technical consultant, we will enter into a non-disclosure agreement with your company, pay careful attention to the handling of important information, and then configure the system automation to match your desired analysis content.

For more information,Contact formPlease feel free to contact us.

■Component analysis/environmental measurement consulting related

Pesticide residue testing is used to measure the amount of pesticides remaining in agricultural products and foods to ensure food safety.

The method for testing residual pesticides is stipulated by the Japanese Industrial Standards (JIS), and the specific JIS standard number and test method vary depending on the type of pesticide and the target to be measured. Please contact us for detailed grain information.

The steps for pesticide residue testing are as follows:

① Sample collection: Collect samples of agricultural products and foods to be tested.Sample selection and collection methods vary depending on the test subject and purpose.

② Sample extraction: Extract pesticide residues from the sample using a suitable solvent for extracting pesticide residues in agricultural products and foods.

③ Measurement: Measure the concentration of the extracted pesticide residue using an appropriate analytical method.

④ Evaluation of results: Based on the measurement results, evaluate whether the concentration of residual pesticides exceeds the specifications or standard values.

⑤ Report: We will summarize the test results as a report and report it to you.

For specific JIS standards and test methods, we recommend that you refer to the website of Japan's National Standards Certification Corporation (JISC) and information from the Ministry of Agriculture, Forestry and Fisheries.

For more information,Contact formPlease feel free to contact us.

■FAQ regarding scientific equipment collection

Yes, you can collect even just one item.We would appreciate it if you could contact us in advance regarding the use and condition of the equipment that will no longer be needed.

If you don't mind, we may ask you to send us a photo of the device.Thank you for your cooperation.

For more information, please contact our office orContact formPlease feel free to contact us.

We will come to collect the item in the presence of your company's representative.Please contact us in advance regarding dates and times.

For more information, please contact our office orContact formPlease feel free to contact us.

Is possible.Since it is often possible to identify the model using photos, we may ask you to send us a photo showing the appearance of the unwanted device in advance.

If you are planning to collect equipment whose manufacturer name is unknown, please contact our office in advance orContact formPlease contact us for more information.

Is possible.We will adjust the schedule and proceed with the following steps so as not to stop your company's operations.

① Installation of new equipment
②Operation confirmation and testing of new equipment
③Recovery of old equipment

Additionally, if you let us know in advance the equipment you would like to install and the specifications of the old equipment, we can also make suggestions for new equipment based on the information about the old equipment.


For more information, please contact our office orContact formPlease feel free to contact us.

If you choose to pick up the item directly, we will prepare it for you.If your company is shipping to us, please prepare accordingly.

For more information, please contact our office orContact formPlease feel free to contact us.

Is possible.We may ask you to send photos of the equipment you no longer need in advance, so we would appreciate it if you could also let us know in advance about any optional parts you would like us to collect.

For more information, please contact our office orContact formPlease feel free to contact us.

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